Security Bulletin

Stay safe and keep yourself informed.

 

Coincurve is strictly for personal use.

Overview
The purpose of our service is strictly for personal use of buying, selling and spending Bitcoin & other virtual currencies.

Do not enter a wallet address or an email that does not belong to you. While transactions on the blockchain are pseudonymous, Coincurve prohibits the use of our service to (1) pay others in Bitcoin & virtual currencies, (2) purchase Bitcoin & virtual currencies on behalf of others, (3) sell Bitcoin & virtual currencies for others, or (4) sell Bitcoin & virtual currencies to pay others . Doing so may leave you vulnerable to scams and violates our Terms of Service. Any funds lost in such transactions will not be refunded as they cannot be reversed on the blockchain.

We are dedicated to providing public awareness and the latest information to keep our users safe. As scams and frauds surface, we will continue to post them here.


September 19, 2020

Scammers Pretending to be Government Agencies

Overview

  • Canadian Police are warning the public about increase in Bitcoin scams.
  • Scammers may send threatening emails/text messages to victims regarding payment owing pretending to be government officials such as CRA, Police Authorities or Immigration.
  • Phone Numbers and Email Addresses can be spoofed by scammers making it seem very realistic.
  • Elderly, seniors and newcomers are most at-risk to be targeted by these scams.

Prevention

  • Canada Revenue Agency (CRA) will NEVER:
    • Demand payment in Bitcoin or gift cards.
    • Ask for or provide financial information via email.
    • Send text messages to communicate with taxpayers.
    • Ask you to click a link (unless you request a link over the phone).
  • Use your best judgement, think clearly and do not jump to conclusions immediately.
  • Contact CRA, Service Canada and your bank to validate your own record.
  • Contact Equifax, TransUnion or another agency to protect your credit.
  • Report matters to the police.
  • Report matters to Coincurve. Always contact us directly through our chat service on our website or by creating a ticket on our Help Desk.

July 16, 2020

COVID-19 Fraud Trends

Overview

The increased use of online services during the pandemic has enhanced risks of fraud. Cyber criminals are exploiting the current situation to target individuals, businesses and entities with COVID-19 variants of popular phishing and blackmail scams, which are increasingly directing victims to send virtual currency for donations and ransom payments.

General trends observed in money laundering and fraud—including the increasing use of virtual currencies, the leveraging of mules (often the victims themselves) and the use of product and services offered by financial institutions—will likely continue for the laundering of COVID-19 fraud proceeds.

Read more on Canada’s FINTRAC official website

Prevention

  • Coincurve is not intended as a payment service. Always purchase and send virtual currency to your own wallet.
  • Do not send your cryptocurrency to an unreputable source.
  • The government does not accept virtual currency as payment for anything related to COVID-19.
  • Do not send virtual currency to anyone who says they are from the government.

June 3, 2020

Fake Coincurve Emails and SMS

Overview

  • Scammers may be phishing for information regarding banking or personal credentials.
  • Scammers may send emails or text messages pretending to be a Coincurve customer service representative.

Prevention

  • Always make sure you check the domain of the sender’s email. Our official email handles will always end in @coincurve.com
  • Our official support email: help@coincurve.com
  • Our official general inquiry email: info@coincurve.com
  • We do not have a customer support phone number and will never text or call you directly.
  • Always contact us directly through our chat service on our website or by creating a ticket on our Help Desk.

August 8, 2019

Fake ID Purchases

Overview

  • Websites that sell fake ID’s may request their customers to send payment in Bitcoin.
  • These websites will direct buyers to coincurve.com and instruct them to input the website’s receiving wallet address.
  • The website could end up taking your Bitcoin without ever sending you the fake ID as you will not be able to reverse the transaction.

Prevention
In order to prevent customers from potentially losing funds, we continually blacklist cryptocurrency wallet addresses related to this type of activity. Always be skeptical when sellers ask for payment in Bitcoin. Unlike other payment methods, there is no recourse to reverse a Bitcoin transaction. When using Coincurve, never send coins to an address that isn’t yours. You will be vulnerable to scams and it is against our Terms of Service.


July 31, 2019

Craigslist & Ticket Scams

Overview

  • The scammer will offer a product and request payment in Bitcoin.
  • The scammer will direct the buyer to coincurve.com and ask the buyer to input the scammer’s Bitcoin address when checking out.
  • The scammer will receive the coins and then disappear, leaving the buyer out of pocket.

Prevention
Always be skeptical when sellers ask for payment in Bitcoin. Unlike other payment methods, there is no recourse to reverse a Bitcoin transaction. When using Coincurve, never send coins to an address that isn’t yours, you will be vulnerable to scams and it is against our Terms of Service.